Refund and Returns Policy

Effective Date: October 11, 2024

At Luxe Sparkle, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied, we’re here to help.

Return Conditions:

  • Returns are accepted within 30 days of purchase.
  • The item must be unused, in its original packaging, and with proof of purchase.
  • Custom-made or engraved items are non-returnable.

Refunds:

  • Once we receive your item, we will inspect it and notify you of the status of your refund.
  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
  • Shipping costs are non-refundable.

Exchanges:

  • If you wish to exchange your item, you may do so under the same conditions as returns.
  • Exchanges are subject to product availability.

How to Return:

To initiate a return or exchange, please contact us at returns@luxesparklee.com. Include your order number and reason for return or exchange.