Refund and Returns Policy
Effective Date: October 11, 2024
At Luxe Sparkle, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied, we’re here to help.
Return Conditions:
- Returns are accepted within 30 days of purchase.
- The item must be unused, in its original packaging, and with proof of purchase.
- Custom-made or engraved items are non-returnable.
Refunds:
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
- Shipping costs are non-refundable.
Exchanges:
- If you wish to exchange your item, you may do so under the same conditions as returns.
- Exchanges are subject to product availability.
How to Return:
To initiate a return or exchange, please contact us at returns@luxesparklee.com. Include your order number and reason for return or exchange.